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Kakobuy and the EU customs change: two notices and an old help page

On 1 July 2026 the rules for low-value parcels entering the EU changed. Kakobuy published two notices around that date. They have no end dates, one has a withdrawal clause, and the help centre still describes the 2021 regime.

What the 23 June notice says changed on 1 July

Opening of the Kakobuy EU category-based customs fees notice dated 2026-06-23, describing the end of the duty exemption below 150 euros and a 3 euro charge per product category
Published 23 June 2026 at 02:21 Beijing time, eight days before the change. Open full size ↗

The notice opens with the operator's understanding, passed on from its logistics partners: from 1 July 2026 the duty exemption for EU parcels valued below €150 is removed, and customs may charge a fixed €3 for each different product category in a parcel. Several items of one category are generally charged once; several categories multiply the charge.

Note the wording: "may calculate", "may be charged", "generally". Kakobuy is describing the rule as it was told to them, not quoting the regulation. Our job here is the dates, so we take that description at face value and track what Kakobuy promised in response.

The flat charge per parcel, and where it is collected

Kakobuy EU notice examples: one category 3 euros, two categories 6 euros, four categories 12 euros, followed by Kakobuy support: only 3 euros per parcel
The examples and the promise, as printed on 23 June 2026. Open full size ↗

The notice works through three examples: T-shirts only, €3; T-shirts and shoes, €6; T-shirts, shoes, bags and accessories, €12. Then the promise: Kakobuy will charge only €3 per parcel, regardless of how many categories are inside, and cover the difference itself.

The June notice says the charge is added at parcel submission and describes Kakobuy handling the covered customs payment. Confirm your particular line’s current eligibility and any recipient duties before relying on it. In calendar terms, that means the €3 lands on your second payment, the one that also carries shipping subsidies and freight coupons. If you are timing a parcel to catch a subsidy window, the €3 is part of the same bill.

Kakobuy EU notice section You pay by parcel, not by category: one, two, or five or more categories, you still pay 3 euros
The per-parcel table from the same notice. Open full size ↗

The exit clause at the bottom

Kakobuy EU notice ending: the 3 euro fee is included in shipping cost, Kakobuy will make every effort to maintain this subsidy, and will notify users separately in advance if it cannot continue
The last block of the 23 June notice, including the advance-notice clause. Open full size ↗

Two sentences decide how long the promise lasts. Kakobuy "will make every effort to maintain this subsidy policy", and "if we are no longer able to continue this subsidy in the future, we will notify you separately in advance".

So the promise has no end date, but it has a defined way of ending: a separate notice, published ahead of the change. That gives you a simple check before any EU parcel: open the announcement list and look for an EU notice newer than 23 June 2026. If there is none in the list you read, that only describes the available notices; the current parcel terms must still confirm the charge. This archive records the list checked on 10 October 2026. Check the current operator notices and parcel terms before paying.

The 1 July notice: duty-free lines continue, with no end date

Kakobuy help article on the EU July 1 2021 VAT policy with IOSS and postal and express channel notes, signed Sept 22, 2024 update, KAKOBUY team
Help article on the 2021 EU VAT change, signed "Sept 22, 2024 update". It does not mention the July 2026 change. Open full size ↗

On 2026-07-01, the day the change took effect, Kakobuy added a second notice: duty-free shipping lines continue for all EU destinations, have been updated to cover the required duties, include all applicable taxes and duties, and need no separate declaration. Any additional duties are covered by Kakobuy.

This one has no end date and no exit clause. It also leaves a question the two notices do not answer together: whether the €3 per parcel from the June notice is charged on these duty-free lines too, or whether "all applicable taxes" already includes it. The estimator shows a line's price; it does not itemise duties. If the difference matters, compare the parcel total on a duty-free line with a non-duty-free line before you submit.

Meanwhile the help centre article on EU VAT, shown here, still explains the July 2021 change, IOSS and postal channels, and is signed "Sept 22, 2024 update". Nothing in it reflects July 2026.

The reference table that predates both notices

Kakobuy help article national tariffs reference table listing thresholds such as United States 800 USD, United Kingdom 15 GBP and European Union 22 EUR
Help article "National tariffs for each country", captured 10 October 2026; the help system dates it 1 June 2022. Open full size ↗

The help article "National tariffs for each country" still prints a threshold table with the European Union at 22 EUR, Spain at 30 USD and the United Kingdom at 15 GBP, and notes that only 0.3% of packages have been taxed so far. The article itself says the figures were collected from internet data, for reference only. The help system dates the article to 2022-06-01.

The EU 22 EUR figure is the pre-2021 VAT threshold, two rule changes ago. We do not treat the table as wrong so much as frozen: an undated page that predates both 2026 notices. When a help page and a dated notice disagree, follow the dated notice, and check the line description in the estimator, which shows route-specific terms that must be checked together with the parcel checkout.

Your next check

Check the route, then the total

The archived announcements describe the operator’s intended handling. They are not a substitute for current customs rules. Ask whether the selected route and contents qualify, which charges are included and whether the recipient must supply documents.

Eight-step ordering guide · Date checker

November 2026: a separate Union handling fee

Checked 16 October 2026: the Commission’s 7 October update confirms a €2 Union handling fee from 1 November. Irish Revenue’s explanation distinguishes it from the €3 customs duty and says businesses may pass the cost to consumers. The older Kakobuy notices do not establish whether this new cost is included in a particular line. Ask for the current parcel breakdown; do not replace the legal calculation with a spreadsheet’s retail category labels.